Increased sales effectiveness, precise strategy and a healthy organisational culture.
Find out how my clients have benefited from our cooperation!
Maria Dulnikiewicz | President of the Board | Performante
My first cooperation with Karina dates back to 2013 when she conducted a workshop for my sales department. Since 2017, we have resumed our cooperation. Karina has been instrumental in supporting Performante’s management board, providing advice, and implementing various improvements at both strategic and operational level. These improvements encompass business development, sales, project implementation, finance, talent management, and recruitment. Additionally, she has played a crucial role in developing our team’s expertise in areas such as team leadership, motivation, project management, negotiations, and business savoir-vivre.
I consider these activities to be highly effective, and I continue to implement them throughout my organisation to this day.
Karina demonstrates a keen ability to assess areas that need attention and proposes effective methods to achieve our specific business goals.
In each project she works on, Karina meticulously collects information about the organisation, presents high-quality expertise, and then devises an action plan that leads to substantial improvements in achieving our company’s business goals. She skillfully engages our internal resources, which significantly enhances the efficiency of implemented processes. Moreover, she diligently supervises the effects of implemented solutions and provides valuable conclusions and recommendations for the management board.
Remigiusz Horbal | Board Memeber | Lean Enterprise Institute Poland
We’ve worked with Karina on our new approach to sales strategy and processes.
Karina is a great expert and advisor with very broad and current knowledge of sales, as well as a very good facilitator.
Our joint work went smoothly and resulted in many ideas and inspirations regarding better organisation of sales processes so that they are more effective and harmonise with our strategy and value that we provide to our clients.
Krzysztof Ratajczak | Sales Director | Winkhaus Poland
Karina helped me understand some of the mechanisms in my sales teams.
How did we work? Thanks to the implementation of joint sales visits, she provided valuable observations regarding the style, quality, and value of work of our representatives and the services offered.
What have we achieved? Thanks to this, my team learned to evaluate their work from a different perspective—looking through the eyes of the client. This allowed us to rebuild our offering and value proposition and communicate it better. Additionally, conversations with Karina always provide me with a fresh perspective to assess the situation from different angles.
Katarzyna Kołczewska | President of the Board | Procardia Medical
Karina has implemented numerous projects for my company, including a series of workshops for our top management. The workshops served to verify the current form of cooperation within the management team, a step I consider necessary in retrospect.
Together with Karina, we mapped our business model and developed a customer engagement cycle. Based on these insights, we constructed and are currently implementing the entire system of our business partnership with clients.
Additionally, we conducted a development cycle with one of my sales departments, focusing on enhancing competences and providing tools to increase sales effectiveness.
Throughout these processes, Karina displayed an extremely professional approach, with profound knowledge of business mechanisms, vast experience, and high coaching competencies.
Anna Mackiewicz | Global Talent Developement Manager | Lionbridge
Customer orientation is one of the global priorities of our organisation. We’ve been working with Karina for 3 years. She helped us plan and implement a comprehensive development program aimed at increasing customer satisfaction with projects executed by our numerous project teams while achieving ambitious financial results.
How did we work?
Karina primarily focused on developing advanced skills in customer cooperation and human management for three management groups:
- Group Managers responsible for cooperation with groups of our key global clients, each managing several dozen international virtual and local teams,
- Global Production Managers, who oversee cooperation with major global brands and take care of Project Manager teams,
- Project Managers responsible for implementing global localisation projects.
Karina assisted us in translating our effectiveness goals and directions regarding customer orientation into specific behaviours and useful tools for employees in their everyday interactions with internal and external clients.
What do we gain from it?
Increased customer satisfaction and heightened employee satisfaction. Importantly, the client’s perspective began to be considered in internal conversations between employees. We also acquired a set of ready-made tools that improve work, supporting the implementation of the company’s promise #neverlate.
Kamil Zbozień | Founder & CEO | RTCK
Thanks to Karina, I developed a general strategy in 2012, on the foundations of which I have been building my business to this day. Karina also helped me discover the most important principles of our organizational culture, which I felt intuitively, but could not name or implement specifically.
However, the most important lesson I received from her was regarding my role as the owner of the company, who had previously escaped from fundamental tasks related to organisational management. It was not an easy lesson, but over time, I realised that my success depended greatly on her guidance.
In 2012, we were a very chaotic startup; today, we are one of the most profitable publishing houses in our country, on the path of transformation into a joint-stock company. We have a turbo precise general strategy, and we are fully aware of our organisational culture, with Karina’s great merit in all of this. Thank you!